We are looking for an Operations Specialist

to join our team in Helsinki.

  • As an Operations Specialist, you have a key role in making sure that our daily customer-interfacing processes run smoothly and customers are satisfied with HyperIn services.

    You are also responsible for managing service delivery projects of HyperIn products, gathering requirements from customers to be used as a basis for HyperIn software development road map and constantly working towards improving customer service (including help desk) as well as HyperIn delivery and operations processes. Depending on your background, we can tailor the role to suit your level of experience and strengths and can also include other tasks and responsibilities in your job description.

  • We are looking for a candidate who has:

    Experience of working directly with customers and is passionate about customer satisfaction

    At least 1-2 years of project management experience

    Experience dealing with a modular and multi-flavored Android project

    Understanding of software business and previous experience of software service delivery

    Good problem-solving skills

    Excellent writing and communication skills in Finnish and English (Swedish and other languages considered a plus)

    Interest in learning new technologies and new skills

    You are the right candidate for us if, in addition to the above, you are a hands-on type of a person who is not afraid to step outside comfort zone and are driven, energetic and care about the quality of your work. Even better if you understand software development, retail real estate business and / or help desk operations.

  • What we offer

    We offer a challenging and versatile workplace, an opportunity to get involved on interesting software development projects as well as a competitive salary and great number of benefits. As a member of the hyper[in] family, you also get high-end equipment, office snacks include sport supplements, fruit, beverages, gym membership, leisure activities and you can participate in our regular team activities. Whatever your interest in, most likely there’s a club for it.

    Our premises are modern and comfortable at the HTC in Ruoholahti and there is also a relaxation space. We have an international and experienced mix of colleagues, with personalities you do not want to miss. If you seek a place you are happy to call your work, a place where you have flexible working hours, a team you want to spend time with even after office hours, this might just be the place for you.

  • What we’re like:

    We pride ourselves on a culture that is open, respectful and human. We are a friendly, curious bunch – in addition to being some of the sharpest minds around. Doing what others consider unrealistic is our bread and butter. Our premises are modern and comfortable at the HTC in Ruoholahti and there is also a relaxation space.

    hyper[in] is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

If this sounds like the right job and work place for you, let us know about you and send your application and CV, including your salary request latest on 30th of September, to:


For further information, please contact Anne Alarousu, Director, People & Culture, +358 50 461 2807 on 24th of September at 09 - 11 or 26th of September at 14-16.