Privacy Policy

Introduction to Privacy Policy
LAST MODIFIED: June 2025.

1. Introduction

This Privacy Policy ("Policy") explains how HyperIn Inc. ("HyperIn", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you access our websites (https://hyperin.com) (the "Website") or use our digital platform and services (the "Platform").

This Policy applies to all personal data collected through our Website or Platform and outlines how we comply with the EU General Data Protection Regulation (GDPR), the Finnish Data Protection Act, and other relevant data privacy laws.

2. Who We Are

HyperIn is a provider of all-in-one commercial real estate management solutions. We help property owners and operators streamline operations, improve tenant engagement, and enhance visitor experiences.

Our contact details are:

HyperIn Inc.
Tammasaarenkatu 3, 00180
Helsinki I Finland
Email: info@hyperin.com
Data Protection Officer (DPO): Petteri Lappalainen

3. What Personal Data We Collect

We collect and process the following categories of personal data:

Identification & Contact Data: Name, email address, phone number, company name, job title
Account & Login Data: Username, password (hashed), user role
Usage Data: IP address, device type, browser, operating system, pages visited, session duration
Communication Data: Customer service interactions, feedback, email correspondence
Platform Activity Data: Actions taken on the Platform (e.g., bookings, messages, document access)
Location Data: Where permitted, approximate geolocation (used for tailoring services)

We do not intentionally collect sensitive personal data (e.g., health information, religious beliefs) unless explicitly required and lawful.

4. How We Collect Personal Data

We collect your personal data through:

Direct interactions: e.g., forms on the Website, demo requests, customer onboarding
Automated technologies: cookies, analytics tools, system logs
Third parties: building/property managers or service providers using our Platform

5. How We Use Your Personal Data

We use your personal data to:

Provide access to and manage your use of the Platform
Deliver customer support and respond to inquiries
Improve and personalize our services
Conduct analytics and usage monitoring
Send important service notifications or updates
Comply with legal or regulatory obligations

We process personal data based on the following legal bases:

Performance of contract – to provide services you or your company request
Legitimate interests – to improve our platform, prevent fraud, and ensure security
Consent – for optional communications (e.g., marketing newsletters)
Legal obligation – to comply with applicable laws and regulations

6. Sharing Your Data

We may share your personal data with:

Property Managers – if you use our Platform in a specific commercial property
Vendors or Service Providers – who assist in delivering services (e.g., hosting, analytics, support)
Legal or regulatory bodies – when required by law
Corporate affiliates or acquirers – in case of a merger, acquisition, or asset sale

We ensure all third parties respect your data and comply with applicable privacy laws through appropriate data processing agreements (DPAs).

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure your data is protected through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions by the European Commission
Other lawful transfer mechanisms

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

Once data is no longer needed, it is securely deleted or anonymized.

9. Your Rights Under GDPR

You have the following rights:

Access – request a copy of your personal data
Rectification – correct inaccurate or incomplete data
Erasure – request deletion of your personal data
Restriction – request limited processing of your data
Portability – receive your data in a structured, commonly used format
Objection – object to processing based on legitimate interests or direct marketing
Withdraw consent – where processing is based on consent

To exercise your rights, contact us at privacy@hyperin.com. We respond to all requests within 30 days as required by law.

10. Cookies and Tracking

We use cookies and similar technologies to:

Enable core functionality of the Website and Platform
Analyze usage and improve performance
Personalize content and communications

You can control or disable cookies in your browser settings. For more information, see our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

SSL encryption
Role-based access control
Regular audits and monitoring
Secure data centers and backups

Despite our efforts, no system is 100% secure, and we encourage users to take precautions with their login credentials.

12. Acting as a Processor on Behalf of Others

When we provide our services to building/property managers, we may act as a data processor, and the property manager is the data controller. In this role, we process your personal data under their instructions and as governed by their privacy policy.

13. Updates to This Policy

We may update this Privacy Policy to reflect legal or operational changes. When we do, we’ll revise the “Effective Date” and notify users where required.

We encourage you to review this Policy periodically to stay informed about how we handle your personal information.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact: